DNB creditgate
Australia

Behavioural Monitoring

Our experience shows that, on average, 80% of bad debt comes from companies that you have been working with for more than a year. Monitoring accounts can be a time consuming and costly exercise. To overcome this obstacle, D&B has a range of sophisticated tools available to assist you effectively monitor your accounts with real time information, enabling you to pre-empt any possible problems and re-adjust appropriately your rules.



Internet Alert

Internet Alert can help protect you from the financial damage that can occur long after the initial credit decision has been made. When it comes to monitoring the lifecycle of your customers, there is no tool more powerful than Internet Alert. Regardless of whether you choose to monitor an individual customer or your entire customer portfolio, Internet Alert can be customised for each customer. Simply nominate the key information you want to keep an eye on and let D&B's sophisticated web centric technology do the rest. You focus on the assessment of new customers whilst D&B monitors your existing customer portfolio and automatically alerts you, by email notification, to changes adversely affecting their credit status. Internet Alert makes monitoring a painless process. Internet Alert provides an additional layer of confidence, knowing you will be notified of any sudden changes that may impact your cashflow and your business. Internet Alert allows you to monitor public notices, court records, shared default information, D&B collection notices, new registered charges, new D&B report updates, and changes to the DRS and DDS credit scores.

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DRS Alert

Monitoring the stability of accounts is vital to protect one of the businesses most important assets - its accounts receivable. DRS Alert automates the monitoring process and thus makes monitoring an easy, efficient and effective way to manage the lifecycle of your customers. DRS Alert works along side existing internal procedures and therefore integrates with your own processes. DRS Alert can work on any time basis, for instance monthly or quarterly. You simply select the accounts you wish to monitor and provide D&B with the following details: Name of Account, ACN or ABN, Address, Telephone number (if available), DUNS number (if available). All you need then decide is the time frame for monitoring, for instance would you prefer weekly, monthly or quarterly monitoring. The result? Confidence that you will be made aware of potential problems the moment they arise.

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Trade Exchange

D&B's Trade Exchange Program adds more timely and accurate credit information regarding your customers' payment history. By submitting trade experiences to D&B, you may see an improvement in your own collections. When your invoices state that all payment histories are automatically reported to D&B, your "slow paying customers" may respond faster while your better-paying customers will appreciate knowing their prompt payment is rewarded with a strong credit record.

D&B's Trade Exchange Program maintains the integrity of credit information because it includes completely objective good and bad experiences. By participating in the Trade Exchange Program you are entitled to free D&B DUNSŪ Numbering of your files, validation of the legal name of your customers, free Internet Alert upload and a comprehensive Trade Risk Analysis or Trade Delinquency Analysis of your customer portfolio. Using the power of D&B's predictive scoring models, the Trade Risk and Delinquency Analysis provide a clear understanding of the strengths and weaknesses of your customers.

This 'Health Check' includes a breakdown of the debtors ledger into the highest risk categories. Sharing objective trade, debt recovery data and default notices within D&B enables you to make decisions based on granular, value-added information. You will be able to quickly determine when you are likely to be paid, pinpoint changes in payment trends and seasonal variations, draw comparison between a businesses payment record and its industry average, compare your order value with similar transactions and finally analyse payment trends and assess the potential of business failure.

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